Refund policy

We stand behind every item we offer. If it’s not up to par, we’ll work with you to make it right.

LAST CHANCE/FINAL SALE

All items in the "Last Chance" category are final sale and not eligible for return.

Return Window

Items may be returned within 30 days of delivery for a refund or exchange.

Eligibility

To be eligible for a return, items must be:

• Unworn, unwashed, and in original condition
• Returned with original tags and packaging
• Free of damage, stains, or signs of wear

Non-Returnable Items

The following items are final sale and not eligible for return:

• Clearance or marked-down merchandise
• Customized or personalized items
• Gift cards

Refunds

• Refunds will be issued to the original form of payment
• Please allow 5–10 business days after we receive your return for processing
• Original shipping charges are non-refundable

Exchanges

We currently offer exchanges for size or color, subject to availability. If your desired item is unavailable, a refund will be issued.

Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or incorrect
• We recommend using a trackable shipping method

Damaged or Incorrect Items

If you received a damaged or incorrect item, please contact us within 7 days of delivery at support@lpgaproshop.com with your order number and a photo of the item. We’ll make it right.

How to Start a Return

To initiate a return, please contact us at support@lpgaproshop.com with your order number. We’ll provide next steps and instructions.